Overview

At Domiara.pk, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, we offer a 10-day return policy, meaning you have 10 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it.
  • Unworn or unused.
  • With tags and in its original packaging.
  • Accompanied by the receipt or proof of purchase.

To start a return, please contact us at [email protected] or [email protected]. If your return is accepted, we will send you a return shipping label along with instructions on how and where to send the package.

Items sent back without requesting a return first will not be accepted.

For any return-related questions, feel free to reach out at [email protected].

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is:

  • Defective
  • Damaged
  • Incorrect

We’ll evaluate the issue and do our best to make it right.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom products (e.g., special orders, personalized items)
  • Personal care items (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases
  • Sale items
  • Gift cards

If you have any questions about your specific item, don’t hesitate to contact us.

Exchanges

Need something different? The fastest way to get what you want is to:

  1. Return the item you have

  2. Once your return is accepted, place a new order for the desired item

Refunds

We will notify you once we’ve received and inspected your return. If approved, your refund will be automatically processed to your original payment method within 10 business days.

Please note:
It may take additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since your return was approved, contact us at [email protected].